{"xsrfToken":"11ea7853cd23345939fdc019981b494dc4dde5b9_lout","branding":{"id":"3","key":"neuk","name":"Anfrage an demokratie.today","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/5","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1c71b0","headerLinkHoverBGColor":"#1c71b0","headerBadgeColor":"#1c71b0"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/28e50917-e2bb-4d6a-8106-80090d22d32f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyODVkMDUzNS1lNjFkLTRjZmUtYjlkZi1jMjIzYTlkMGNlYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI4ZTUwOTE3LWUyYmItNGQ2YS04MTA2LTgwMDkwZDIyZDMyZiI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzE1NzUsIm5iZiI6MTczMjE3MDk3NX0.-q4dsHpWGGUUGIVk7O8_ajVrVqUWeJRxuXIA7UvG7tY&client=285d0535-e61d-4cfe-b9df-c223a9d0ceb3&mode=fit","logoId":"28e50917-e2bb-4d6a-8106-80090d22d32f","isLogoAvailable":true,"helpCenterTitle":"Willkommen beim Service Desk von demokratie.today","sharedPortalName":"Helpdesk von demokratie.today","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim Service Desk von demokratie.today","sharedPortalName":"Helpdesk von demokratie.today","localeDisplayName":"Deutsch (Deutschland)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#2185d0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/15e3c4c5-33f5-4bf5-8e04-5bd5880695af/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyODVkMDUzNS1lNjFkLTRjZmUtYjlkZi1jMjIzYTlkMGNlYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE1ZTNjNGM1LTMzZjUtNGJmNS04ZTA0LTViZDU4ODA2OTVhZiI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzE1NzUsIm5iZiI6MTczMjE3MDk3NX0.qo1s4zKGIsXa1oa55I0X_jzI_d8DI4IYIHpWVBZPApc&client=285d0535-e61d-4cfe-b9df-c223a9d0ceb3&height=300&mode=fit","bannerMediaApiFileId":"15e3c4c5-33f5-4bf5-8e04-5bd5880695af","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"neuk","projectId":10004,"serviceDeskId":3,"name":"Anfrage an demokratie.today","description":"<p>Sie interessieren sich für unserer CONSUL-Dienstleistungen? Dann sind Sie hier genau richtig!</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"35","name":"Anfrage per E-Mail","descriptionHtml":"","callToAction":"Anfrage per E-Mail","introHtml":"<p>Anfrage zu CONSUL an das Team von demokratie.today</p>","icon":10527,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[11],"key":""},{"id":"32","name":"Konkrete Angebotsanfrage","descriptionHtml":"","callToAction":"Konkrete Angebotsanfrage","introHtml":"<p>Wählen Sie diese Option, bei einer konkreten Angebotsanfrage.</p>","icon":10523,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[11],"key":""},{"id":"62","name":"Produkt-Demo","descriptionHtml":"","callToAction":"Produkt-Demo","introHtml":"<p>Sie möchten Sich unserer Version von CONSUL per Screensharing anschauen?</p>","icon":10560,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10560","groups":[11],"key":""},{"id":"33","name":"Rückruf Service","descriptionHtml":"<p>Bitte beschreiben Sie kurz Ihr Anliegen und geben Sie uns drei Rückruf-Optionen.</p>","callToAction":"Rückruf Service","introHtml":"<p>Beschreiben Sie bitte kurz Ihr Anliegen. Wir rufen Sie gerne zurück!</p>","icon":10541,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[11],"key":""},{"id":"34","name":"Sonstige Fragen","descriptionHtml":"","callToAction":"Sonstige Fragen","introHtml":"<p>Das Gesuchte nicht gefunden? Wählen Sie diese Option und wir helfen Ihnen weiter.</p>","icon":10516,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10516","groups":[11],"key":""},{"id":"38","name":"Verbesserungsvorschlag machen","descriptionHtml":"","callToAction":"Verbesserungsvorschlag machen","introHtml":"<p>Haben Sie einen Verbesserungsvorschlag? Wir sind ganz Ohr.</p>","icon":10539,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[11],"key":""},{"id":"36","name":"Bug melden","descriptionHtml":"","callToAction":"Bug melden","introHtml":"<p>Berichten Sie uns von den aufgetretenen Problemen.</p>","icon":10545,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"37","name":"Ein neues Feature vorschlagen","descriptionHtml":"","callToAction":"Ein neues Feature vorschlagen","introHtml":"<p>Berichten Sie uns von Ihrer Idee eines neuen Features.</p>","icon":10535,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"31","name":"Technischer Support","descriptionHtml":"","callToAction":"Technischer Support","introHtml":"<p>Benötigen Sie Hilfe bei der Installation, Konfiguration oder Problemlösung? Wählen Sie dies, um Unterstützung anzufordern.</p>","icon":10520,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"Allgemein"}],"orderMapping":{"12":[35],"11":[62,35,33,32,38,34]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"78c23db8-a608-397e-9578-9eb3c39db56c","appLinkName":"System Confluence","appLinkUrl":"https://demokratie.atlassian.net/wiki","spaceKey":"NEUK","spaceName":"Neukunden","spaceUrl":"https://demokratie.atlassian.net/wiki/spaces/NEUK","isServer":false},"labels":[],"projectKey":"NEUK","serviceDeskId":3,"kbLinkDomainURLs":["https://demokratie.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NEUK","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyODVkMDUzNS1lNjFkLTRjZmUtYjlkZi1jMjIzYTlkMGNlYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzIxNzUsIm5iZiI6MTczMjE3MDk3NX0.N-me6qAra1kT6MB0iVyfXMtDID_Arq0x_iCgPFwPEAI","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"285d0535-e61d-4cfe-b9df-c223a9d0ceb3","tokenDurationInMins":20}},"reqCreate":{"id":33,"projectId":10004,"form":{"name":"Rückruf Service","descriptionHtml":"<p>Bitte beschreiben Sie kurz Ihr Anliegen und geben Sie uns drei Rückruf-Optionen.</p>","callToAction":"Rückruf Service","intro":"<p>Beschreiben Sie bitte kurz Ihr Anliegen. Wir rufen Sie gerne zurück!</p>","instructions":"<p>Bitte beschreiben Sie kurz Ihr Anliegen und geben Sie uns drei Rückruf-Optionen.</p>","icon":10541,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"E-Mail-Bestätigung an","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Beschreibung Ihres Anliegens","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Zusammenfassung","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Anfrage eines Rückrufs"]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10076","fieldConfigId":"10179","label":"Welche Stadt, Gemeinde oder Organisation repräsentieren Sie?","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10077","fieldConfigId":"10180","label":"Kontaktnummer","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10078","fieldConfigId":"10181","label":"Screensharing bevorzugt","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10121","label":"ja","selected":false,"children":[]}]},{"fieldType":"datetime","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","fieldId":"customfield_10066","fieldConfigId":"10169","label":"Rückruf Option 1","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"datetime","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","fieldId":"customfield_10067","fieldConfigId":"10170","label":"Rückruf Option 2","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"datetime","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","fieldId":"customfield_10068","fieldConfigId":"10171","label":"Rückruf Option 3","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/33","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/33","calendarParams":{"firstDay":1,"date":"2024-11-21T07:36:15+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"78c23db8-a608-397e-9578-9eb3c39db56c","appLinkName":"System Confluence","appLinkUrl":"https://demokratie.atlassian.net/wiki","spaceKey":"NEUK","spaceName":"Neukunden","spaceUrl":"https://demokratie.atlassian.net/wiki/spaces/NEUK","isServer":false},"labels":[],"projectKey":"NEUK","serviceDeskId":3,"kbLinkDomainURLs":["https://demokratie.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyODVkMDUzNS1lNjFkLTRjZmUtYjlkZi1jMjIzYTlkMGNlYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzIxNzUsIm5iZiI6MTczMjE3MDk3NX0.N-me6qAra1kT6MB0iVyfXMtDID_Arq0x_iCgPFwPEAI","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"285d0535-e61d-4cfe-b9df-c223a9d0ceb3","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}