Helpdesk von demokratie.today
  1. Helpdesk von demokratie.today
  2. Anfrage an demokratie.today

Anfrage an demokratie.today

Sie interessieren sich für unserer CONSUL-Dienstleistungen? Dann sind Sie hier genau richtig!

Rückruf Service

Beschreiben Sie bitte kurz Ihr Anliegen. Wir rufen Sie gerne zurück!

Bitte beschreiben Sie kurz Ihr Anliegen und geben Sie uns drei Rückruf-Optionen.

Erforderliche Felder sind mit einem Sternchen markiert.*
z. B. 2/Jul/25
z. B. 07:43 PM
z. B. 2/Jul/25
z. B. 07:43 PM
z. B. 2/Jul/25
z. B. 07:43 PM
Unterstützt von Jira Service Management
{"xsrfToken":"fad94ac0e8893114598fca6fcdc6dca49af68878_lout","branding":{"id":"3","key":"neuk","name":"Anfrage an demokratie.today","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/5","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1c71b0","headerLinkHoverBGColor":"#1c71b0","headerBadgeColor":"#1c71b0"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/28e50917-e2bb-4d6a-8106-80090d22d32f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyODVkMDUzNS1lNjFkLTRjZmUtYjlkZi1jMjIzYTlkMGNlYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI4ZTUwOTE3LWUyYmItNGQ2YS04MTA2LTgwMDkwZDIyZDMyZiI6WyJyZWFkIl19LCJleHAiOjE3NTE0ODYwMzYsIm5iZiI6MTc1MTQ4NTQzNn0.0YUzBr758awJn41FPxZpWz6ajv58T7hS8kewDO401Dc&client=285d0535-e61d-4cfe-b9df-c223a9d0ceb3&mode=fit","logoId":"28e50917-e2bb-4d6a-8106-80090d22d32f","isLogoAvailable":true,"helpCenterTitle":"Willkommen beim Service Desk von demokratie.today","sharedPortalName":"Helpdesk von demokratie.today","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim Service Desk von demokratie.today","sharedPortalName":"Helpdesk von demokratie.today","localeDisplayName":"Deutsch (Deutschland)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#2185d0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/15e3c4c5-33f5-4bf5-8e04-5bd5880695af/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyODVkMDUzNS1lNjFkLTRjZmUtYjlkZi1jMjIzYTlkMGNlYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE1ZTNjNGM1LTMzZjUtNGJmNS04ZTA0LTViZDU4ODA2OTVhZiI6WyJyZWFkIl19LCJleHAiOjE3NTE0ODYwMzYsIm5iZiI6MTc1MTQ4NTQzNn0.ygZbdjstenDeyKiCgd7VTRN8u6F_dRAPo_giK7uDZCA&client=285d0535-e61d-4cfe-b9df-c223a9d0ceb3&height=300&mode=fit","bannerMediaApiFileId":"15e3c4c5-33f5-4bf5-8e04-5bd5880695af","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"neuk","projectId":10004,"serviceDeskId":3,"name":"Anfrage an demokratie.today","description":"<p>Sie interessieren sich für unserer CONSUL-Dienstleistungen? Dann sind Sie hier genau richtig!</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"35","name":"Anfrage per E-Mail","descriptionHtml":"","callToAction":"Anfrage per E-Mail","introHtml":"<p>Anfrage zu CONSUL an das Team von demokratie.today.</p>","icon":10527,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[11],"key":""},{"id":"32","name":"Konkrete Angebotsanfrage","descriptionHtml":"","callToAction":"Konkrete Angebotsanfrage","introHtml":"<p>Wählen Sie diese Option bei einer konkreten Angebotsanfrage.</p>","icon":10523,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[11],"key":""},{"id":"62","name":"Produkt-Demo","descriptionHtml":"","callToAction":"Produkt-Demo","introHtml":"<p>Sie möchten Sich unsere Version von CONSUL per Screensharing anschauen?</p>","icon":10560,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10560","groups":[11],"key":""},{"id":"33","name":"Rückruf Service","descriptionHtml":"<p>Bitte beschreiben Sie kurz Ihr Anliegen und geben Sie uns drei Rückruf-Optionen.</p>","callToAction":"Rückruf Service","introHtml":"<p>Beschreiben Sie bitte kurz Ihr Anliegen. Wir rufen Sie gerne zurück!</p>","icon":10541,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[11],"key":""},{"id":"34","name":"Sonstige Fragen","descriptionHtml":"","callToAction":"Sonstige Fragen","introHtml":"<p>Das Gesuchte nicht gefunden? Wählen Sie diese Option und wir helfen Ihnen weiter.</p>","icon":10516,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10516","groups":[11],"key":""},{"id":"38","name":"Verbesserungsvorschlag machen","descriptionHtml":"","callToAction":"Verbesserungsvorschlag machen","introHtml":"<p>Haben Sie einen Verbesserungsvorschlag? Wir sind ganz Ohr.</p>","icon":10539,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[11],"key":""},{"id":"36","name":"Bug melden","descriptionHtml":"","callToAction":"Bug melden","introHtml":"<p>Berichten Sie uns von den aufgetretenen Problemen.</p>","icon":10545,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"37","name":"Ein neues Feature vorschlagen","descriptionHtml":"","callToAction":"Ein neues Feature vorschlagen","introHtml":"<p>Berichten Sie uns von Ihrer Idee eines neuen Features.</p>","icon":10535,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"31","name":"Technischer Support","descriptionHtml":"","callToAction":"Technischer Support","introHtml":"<p>Benötigen Sie Hilfe bei der Installation, Konfiguration oder Problemlösung? Wählen Sie dies, um Unterstützung anzufordern.</p>","icon":10520,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"Allgemein"}],"orderMapping":{"12":[35],"11":[62,35,33,32,38,34]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"78c23db8-a608-397e-9578-9eb3c39db56c","appLinkName":"System Confluence","appLinkUrl":"https://demokratie.atlassian.net/wiki","spaceKey":"NEUK","spaceName":"Neukunden","spaceUrl":"https://demokratie.atlassian.net/wiki/spaces/NEUK","isServer":false},"labels":[],"projectKey":"NEUK","serviceDeskId":3,"kbLinkDomainURLs":["https://demokratie.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NEUK","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyODVkMDUzNS1lNjFkLTRjZmUtYjlkZi1jMjIzYTlkMGNlYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE0ODY2MzYsIm5iZiI6MTc1MTQ4NTQzNn0.nZ-SCag2m75EAclt5p9maGt22P_Jrv3dUDKg69toR5c","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"285d0535-e61d-4cfe-b9df-c223a9d0ceb3","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":33,"projectId":10004,"issueType":{"id":"10015","name":"Support"},"form":{"name":"Rückruf Service","descriptionHtml":"<p>Bitte beschreiben Sie kurz Ihr Anliegen und geben Sie uns drei R&uuml;ckruf-Optionen.</p>","callToAction":"Rückruf Service","intro":"<p>Beschreiben Sie bitte kurz Ihr Anliegen. Wir rufen Sie gerne zur&uuml;ck!</p>","instructions":"<p>Bitte beschreiben Sie kurz Ihr Anliegen und geben Sie uns drei R&uuml;ckruf-Optionen.</p>","icon":10541,"iconUrl":"https://demokratie.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"E-Mail-Bestätigung an","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Beschreibung Ihres Anliegens","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Zusammenfassung","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Anfrage eines Rückrufs"]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10076","fieldConfigId":"10179","label":"Welche Stadt, Gemeinde oder Organisation repräsentieren Sie?","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10077","fieldConfigId":"10180","label":"Kontaktnummer","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10078","fieldConfigId":"10181","label":"Screensharing bevorzugt","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10121","label":"ja","selected":false,"children":[]}]},{"fieldType":"datetime","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","fieldId":"customfield_10066","fieldConfigId":"10169","label":"Rückruf Option 1","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"datetime","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","fieldId":"customfield_10067","fieldConfigId":"10170","label":"Rückruf Option 2","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"datetime","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","fieldId":"customfield_10068","fieldConfigId":"10171","label":"Rückruf Option 3","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/33","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/33","calendarParams":{"firstDay":1,"date":"2025-07-02T21:43:56+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"78c23db8-a608-397e-9578-9eb3c39db56c","appLinkName":"System Confluence","appLinkUrl":"https://demokratie.atlassian.net/wiki","spaceKey":"NEUK","spaceName":"Neukunden","spaceUrl":"https://demokratie.atlassian.net/wiki/spaces/NEUK","isServer":false},"labels":[],"projectKey":"NEUK","serviceDeskId":3,"kbLinkDomainURLs":["https://demokratie.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyODVkMDUzNS1lNjFkLTRjZmUtYjlkZi1jMjIzYTlkMGNlYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE0ODY2MzYsIm5iZiI6MTc1MTQ4NTQzNn0.nZ-SCag2m75EAclt5p9maGt22P_Jrv3dUDKg69toR5c","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"285d0535-e61d-4cfe-b9df-c223a9d0ceb3","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=demokratie","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"fad94ac0e8893114598fca6fcdc6dca49af68878_lout","baseUrl":"https://demokratie.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://demokratie.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["Januar","Februar","März","April","Mai","Juni","Juli","August","September","Oktober","November","Dezember"],"monthsShort":["Jan","Feb","Mär","Apr","Mai","Jun","Jul","Aug","Sep","Okt","Nov","Dez"],"weekdaysShort":["So","Mo","Di","Mi","Do","Fr","Sa"],"weekdays":["Sonntag","Montag","Dienstag","Mittwoch","Donnerstag","Freitag","Samstag"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"285d0535-e61d-4cfe-b9df-c223a9d0ceb3","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"fb8892966fc84645b19954b5b09e872b","siteDefaultLanguageTag":"de-DE","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}